The Mobile Concierge service is for customers already in Vegas, with the current day and the next day Show and tour offers. The Concierge Mobile also has extensive, up-to-date information on Las Vegas hotels. It is available through texting 777 to short code VEGAS (83427) or by visiting mobile.vegas.com on handheld devices.
Customers can browse Show times, ticket prices, ratings and, soon, viewing video clips on specific shows. Customers select a show or tour offerings, then when theyre ready to buy and are directly connected to a live 24-7-365 VEGAS.com expert in the contact center that is quickly completed the transaction by taking the name of the customer and credit card number.
"We don't want customers try to pick up road on small keyboards while theyre in movement specify credit card information," said Howard Lefkowitz, President of VEGAS.com. "Visitors have the convenience of surfing and selections on their mobile devices, and then use a very capable device that they are very familiar with-their phone-to complete the transaction."
Confirmation information is emailed to the mobile device of the customer or a default address (their choice). Customers have the option of picking up their tickets in a box office, or they can choose to save a tree and VEGAS.com the Box Office in Your Pocket application, which introduces innovative mobile Show ticketing with tickets sent to a customer directly use phone or PDA.
On supported VEGAS.com clerk offices, box customers will use a 2D barcode ticket displayed on their mobile device directly to the theatre. Currently operates Wynn Las Vegas, implements VEGAS.com the Box Office in your pocket on additional locations in the coming weeks.
"From your PDA you can what is available in Vegas, book entertainment experiences and not miss a minute of your trip," said Lefkowitz. "The Wynn is the first hotel to take full advantage of the technology, enabling customers to use their phones as a ticket Show. When visiting Vegas, there is
No comments:
Post a Comment